Who we are
MSC Labs is a small independent software studio based in Türkiye. We build web tools and apps; our main site is msclabs.tr. We write from pinebrief.com, a separate web address, so that this email never mixes with our product and support mail.
The emails are made with the help of software, including AI models. Software finds public business addresses, drafts the messages and sorts the replies. A person at MSC Labs approves every batch of emails before it is sent and reads every reply that is not a plain request to stop. A person writes any answer to a reply.
You can reach us at hello@pinebrief.com. Messages that need an answer are read by a person.
Where we found your address
On a public web page that shows it as your company's contact address, usually your own website. We write only to general business addresses such as info@, sales@ or support@, never to a named person. We do not buy address lists and we do not guess addresses.
How to stop
Reply to our email with the word “stop”, or write to hello@pinebrief.com. If you write from a different address than the one we wrote to, add your company's web domain, for example example.com.
We put your company's web domain on a do-not-contact list and we never send it outreach email again. We do this before we send anything else, and in any case within 10 business days. It costs nothing, needs no form and no account, and we ask for nothing beyond your message.
What we keep, and why
Who is responsible. MSC Labs, hello@pinebrief.com.
What we hold. Your company's name and web domain; the business address and the public page where we found it; the date we found it; a record that we wrote to you (the time and the message ID); and, if you reply, your reply as you wrote it and how we sorted it. We do not build profiles of people, and we do not collect phone numbers or the names of individuals on purpose.
Why. To offer our tools to businesses, to answer you, and to honor your request to stop. We use it for nothing else, and we do not sell it or give it to anyone for their own use.
Who processes it for us. Google Workspace runs our mailbox. GitHub stores our records in a private repository. AI model providers process public company information and, to sort replies and draft messages, the text of replies. Telegram carries one-line notices to the owner, without the text of replies.
How long. We keep the do-not-contact entry (your company's web domain and the date) for as long as we run outreach, so that we never write to you again. We keep the other records while the test they belong to runs. Ask us and we tell you what we hold and delete it, except the do-not-contact entry.
Your rights. You can ask to see, correct or delete what we hold about you or your company, and you can object. If you are in the European Union or the United Kingdom you can also complain to your data protection authority.
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